Shrobon

Customer Support,
Reimagined with AI

Launch an AI‑powered, human‑in‑the‑loop customer service center with a unified inbox across every channel, smart automation and workflows, multilingual agents, and real‑time analytics — available 24/7.

100x Faster Response Times
Integrates with:
Product Overview
Trusted by top clients
Product Tour

Experience the Future of Customer Service

Discover how Shrobon revolutionizes customer support with intelligent automation and unified channel management

Smart Language Understanding

Advanced AI that understands Bengali, English, and Banglish naturally with context-aware responses and industry-specific knowledge.

  • Bengali/English/Banglish natural language processing
  • Context-aware responses that understand customer intent
  • Industry-specific knowledge base for accurate answers
Smart Language Understanding

No-Code AI Training

Train your AI effortlessly without any technical expertise. Build smart prompts, upload FAQs, and update your knowledge base with one-click.

  • Smart prompt building with version control
  • Simple FAQ upload and training system
  • One-click knowledge base updates
No-Code AI Training Interface

Smart Handover System

Intelligent handover to human agents when needed, with smart evaluation prompts and restricted keyword detection.

  • Restricted keywords handover for sensitive queries
  • Smart evaluation prompt to assess complexity
  • Assigned to human agents when needed
Smart Handover System

Features

Explore What You Can Do

Switch between capabilities with the tabs and preview each feature.

Omnichannel

Omnichannel

Unify WhatsApp, Messenger, Web, Email and Phone in one inbox.

Platform integrations

Unified channels and features

One grid shows all channels. Other grids highlight Private Notes, Asset Library, and the AI Assist button.

Channel integration

Connect Website, Messenger, WhatsApp, SMS, Email, API, Telegram, LINE and Instagram

Website
Messenger
WhatsApp
SMS
Email
API
Telegram
LINE
Instagram

Centralized inbox

Effortlessly engage and respond across platforms.

Inbox Screenshot

Private notes

Collaborate internally without exposing details to customers.

AI Assist button

Drafts, summarize, translate — in one tap.

Asset library

Reusable media, snippets and templates ready to insert.

What We Offer

Industries and Use Cases We Serve

See how different industries benefit from Shrobon, and explore the most common use cases our customers implement first.

Industries

Ecommerce
Reduce cart abandonment with instant answers and proactive order updates.
Banking
Deflect routine FAQs and triage sensitive queries with smart handover.
Telecom
Automate plan queries, payments, and outage notifications at scale.
Insurance
Faster claims intake and policy FAQs with multilingual AI.
Real Estate
Qualify leads, book viewings, and answer property questions 24/7.
Education
Answer admissions, course and fee queries across channels.
Travel
Automate itinerary changes, refunds, and status updates.
Restaurant
Handle reservations, menus, and delivery status automatically.
HR
Resolve employee FAQs and route HR service requests instantly.
Government Chatbot
Provide citizen services and form guidance with audit-friendly workflows.

Use Cases

Customer Service
Discover how Shrobon transforms customer support with an AI‑powered, human‑in‑the‑loop workflow across all channels.
Lead Generation and Sales
Capture, qualify, and nurture leads automatically with personalized prompts, intake flows, and smart routing to sales.
Knowledge Base Automation
Automate FAQ updates, sync product docs, and keep answers fresh with minimal effort.
Personalized Engagement
Deliver tailored responses and proactive outreach based on customer profiles and history.
Billing & Payments
Automate invoice queries, payment reminders, and transaction support across channels.

Testimonials

What Our Clients Say

Don't just take our word for it - hear from some of our satisfied customers

Shrobon has transformed how we handle customer support. Our response times have improved by 300%.

Mehedi Hasan Rana

Mehedi Hasan Rana

Head of Brand

Rokomari.com

The AI-powered responses are incredibly accurate. It's like having a 24/7 support team without the overhead.

Md Mosaraf Hossain

Md Mosaraf Hossain

Founder & CEO

Run Leather

Our customer satisfaction scores have increased by 45% since implementing Shrobon.

Kazi Ashikur Rasul, PMP

Kazi Ashikur Rasul, PMP

2x Founder

Pulse Tech Ltd

Pricing

SHROBON ENTERPRISE PRICING

Choose the perfect plan for your business needs

AI AGENT ASSISTANT

Best for: Small businesses needing 24/7 AI chatbot support in local and English languages

$80/month
  • AI Agent Chatbot with Smart Language Understanding (Bangla, Banglish & English)
  • Unlimited AI Replies & Conversations
  • Basic Agentic Actions (Order & Appointment)
  • CRM (Free) & Unlimited Chat History
  • Email Support & Basic KAM Support
  • Integration with single channel
  • 7-Day Money-back Guarantee

OMNICHANNEL

Best for: Businesses managing large teams and multi-channel automation without AI

$180/month
  • Multi-channel Automation (Web, FB, IG, Email, WhatsApp QR Scan)
  • 100+ Agent Access Included (No Extra Charge)
  • Team Performance Tracking & Custom Message Analytics
  • CRM Integration & Workflow Automation
  • Unlimited Chat History & Priority Support
  • Dedicated KAM Support & 7-Day Money-back Guarantee

AI AGENT + OMNICHANNEL

Best for: Companies needing both AI chat automation and full-scale multi-agent team automation with premium support

$220/month
  • Everything in Omnichannel + AI Agent
  • Multi-Agent AI Chatbots with Smart Language Understanding (Bangla, Banglish & English)
  • API Integration & Custom Report Panel
  • Unlimited AI Replies & Conversations + Chat History
  • 24/7 Dedicated KAM Support via WhatsApp Group
  • 7-Day Money-back Guarantee

CUSTOM PLAN

Best for: Enterprises requiring full flexibility, SLA-backed support, and integrations

Let's Talk

Pricing As Per SOW

  • Fully Customized Features & Integrations
  • Unlimited AI Chatbots & Channels
  • On-Premise or Cloud Deployment
  • Advanced Security & SLA Agreements
  • Dedicated KAM & Technical Support
  • 7-Day Money-back Guarantee

FAQ

Frequently Asked Questions

Why Shrobon?▼
We provide affordable and best in class customer replies with no long-term commitment. Our AI-powered platform helps businesses automate customer support while maintaining a personal touch.
What services does the chatbot provide?▼
Our AI chatbot handles a wide range of customer interactions including product queries, order placement and tracking, complaint handling and submission, customer support tickets, and general FAQs. The bot can seamlessly manage the entire customer journey from initial product questions through to post-purchase support.
Are customer replies really unlimited?▼
Yes, your bots can reply to as many queries as your customers want. There are no hidden caps or limits on the number of conversations.
How do I get started?▼
Create an account on shrobon.com to get started. You can be up and running in minutes with our simple onboarding process.
What kind of AI technology does Shrobon use?▼
We use advanced AI agents that understand context and provide human-like responses, powered by the latest language models and machine learning technology.
Can I customize the AI responses?▼
Yes, you can train your AI agents with your company's specific knowledge, tone, and policies to ensure consistent and accurate responses.
What platforms does Shrobon support?▼
Shrobon integrates with Facebook Messenger, WhatsApp, phone systems, and can be embedded directly into your website. This allows you to provide consistent customer support across all major communication channels.
Is there a free trial available?▼
Yes, we offer a free trial period so you can experience the full capabilities of our platform before committing.
How secure is my data with Shrobon?▼
We take security seriously and implement industry-standard encryption and data protection measures to keep your information safe.